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A complete Business Continuity and Cyber Attack Plan must include a way to easily and quickly communicate with your employees, partners, agents and customers using outside communication channels like SMS/MMS and eMail that are outside your normal channels. Nteraction Communication FailSafe provides that channel.
When disaster strikes, let your constituents know what is happening and what you want them to do using all types of multimedia content including Text, Images, Videos and Documents. Provide them with instructions so that your business can keep moving. Include:
What they can expect during this interruption and how they will know to resume normal operations
Instruct them on what NOT to do, like turning on or logging into their laptops or other systems
Instruct them on the steps your taking per your Business Continuity Plan
Inform them of who to contact if they have questions or are having issues connecting to Safehouseinitiative systems
Give them explicit instructions on how to log in to backup systems
When all else fails, now you have a way to communicate with your stakeholders. Send an SMS/MMS text directly to all of their mobile devices with details of your outage and what you want them to do in order to continue business operations. Try Nteraction Communication FailSafe today!
With no coding, you can leverage all of your multimedia content to build instructional and educational notification campaigns.
With no coding required, build reusable templates containing your multimedia content to instruct, educate and update.
Simultaneously send emails, SMS/MMS texts, and WhatsApp messages at scale through built in Nteraction services.
Confirm a recipient opened the instructional campaign, know if they clicked on links or forwarded on to someone else.
If you’d like to learn more about Nteraction Communication FailSafe, please conteact us.
